Privacy Policy

For the purposes of this Privacy Policy:

• Bot refers to the Ducky Discord bot and any services provided by it within Discord.
• Ducky Developers (also referred to as "We," "Us," or "Our") means the individuals responsible for creating, maintaining, and supporting the Ducky bot, including Troptop (@literally.nick) and bobbibones (@bobbibones) as listed in this document.
• Server means a community space within Discord where Ducky operates, containing various channels, members, roles, and configuration settings.
• Server Data refers to information Ducky collects from a Discord server, such as Server ID, Server Name, Member Count, and Role Count, as detailed in the Data Collection section.
• User Data refers to any information that identifies an individual using Ducky, such as User ID, Username, and data collected during interactions.
• Interaction refers to an action initiated by a user to perform a function with Ducky, like using a slash or text command, button press, text input, and select menu selection.
• Command refers to an trigger by the user to the bot, executing a specific function.
• Audit Logging refers to Ducky's collection of certain server events for record-keeping purposes, including message edits, deletions, role changes, and channel activity.
• Support Ticket means a request made by a user through the Ducky Support server to obtain assistance, including requests for data access or data deletion.
• You refers to the individual using Ducky, or the server owner or representative who configures Ducky for a server.

By using Ducky, you agree to the terms of this Privacy Policy.

Ducky collects data to support the bot's purpose and functionality. Any data provided during an interaction may be processed and stored. Additionally, interacting with a server that uses Ducky may result in the processing of that interaction, depending on whether the server has enabled a Ducky functionality that requires it. This explanation is generalized, please don't hesitate to join our support server and create a support ticket if you have any questions.

For debugging purposes, Ducky logs command usage details, including:

• Username and User ID of the user executing the command
• Command name and prefix or slash indicator
• Timestamp of the command execution
• Server name where the command was executed

Ducky also logs server activity when it is added to or removed from a server, including:

• Server logo
• Server name and Server ID
• Server owner's name and User ID
• Server member count at the time of addition or removal

Your data is securely stored in an SQL database file, accessible only by Ducky Developers, including Troptop (@literally.nick) and bobbibones (@bobbibones).

Server Data is retained for up to 7 days after Ducky is removed from a server. After this period, all associated Server Data is permanently deleted from our systems.

Your data is not shared or sold to third parties.

Ducky Developers may access you data for development, debugging, and maintaining purposes, but we will never view sensitive information (such as your PRC API key).

If you would like a copy of your data, please open a support ticket in the Ducky Support server.

If you would like to request the permanent deletion of your data, please open a support ticket in the Ducky Support server. This action is irreversible.

Requesting data deletion will also remove any associated subscription data for the user. Refunds are not available for deleted subscription data.